MTN had confirmed that the poor internet connectivity
experienced by customers was due to breaks in multiple major undersea cables.
On March 18, the network provider, in a message to
subscribers, said recovery efforts were going on, adding that its network had
partially improved.
Providing further updates in a statement on Tuesday, the
telecom giant said Baobab, its subsidiary has restored its operations.
“Although the recent
subsea cable disruptions on 14 March 2024 presented challenges, we have
demonstrated our capabilities to maintain a resilient network and efficiently
reroute traffic,” MTN said.
“Throughout this challenging period, we prioritised the restoration
of services by swiftly activating new cables to increase inter-connectivity and
establish alternative routes, thereby bolstering our network resilience.
“This approach solidifies our commitment to prioritising
network reliability, and our dedication to connecting Africa and our customers
as quickly as possible marking the final stretch toward connecting all our
valued customers.
“Bayobab’s ecosystem facilitates secure and scalable global
traffic within Africa and the rest of the world serving 19 MTN markets,
third-party mobile network operators, technology corporations and other
telecoms service providers.”
The Nigerian Communications Commission (NCC) had also said
voice and data services were 90 percent restored.
