VG Pensions Sets Strategic Direction For 2025 At Annual Strategy Review Session

LAGOS: Veritas Glanvills Pensions (VG Pensions), one of the leading pension fund administrators in Nigeria, has reaffirmed its commitment to excellence and the provision of innovative solutions to its customers in the new year. The Company took this and other far-reaching strategic decisions at its 2025 Strategy Review Session held recently in Lagos.

The annual event brought together the management team and key stakeholders to assess business performance and explore growth opportunities. The session provided a vital platform for evaluating the company’s operational performance over the past year, analyzing challenges, and developing actionable plans to enhance service delivery, improve customer experience and achieve business growth.

One major area of focus during the deliberations was how to leverage digital innovation and self-service channels to achieve seamless customer engagement at every touchpoint. By reinforcing its commitment to world-class service delivery, VG Pensions aims to increase customer satisfaction and maintain its reputation as a trusted pension fund administrator.

The session also focused on employee well-being and productivity, recognizing that a motivated workforce is essential to delivering exceptional service. Management reiterated its dedication to enhancing talent management strategies, fostering a more collaborative and productive work environment, and the strengthening of a performance driven culture.

Additionally, risk management and internal process optimization were highlighted as key priorities to ensure the company maintains strong governance structures and operational resilience to mitigate business risks, enhance compliance, and improve overall efficiency in its processes.

The Managing Director of VG Pensions, Mr. Godson Ukpevo, stated that the company aims to deliver exceptional value to its clients while building a more resilient and dynamic organization. He emphasized, “We are committed to setting new standards in pension fund administration through technological innovation, talent development, and operational excellence”.