NCAA summons domestic airlines to Abuja on passenger safety, service standards

NCAA summons domestic airlines to Abuja on passenger safety, service standards


From Sola Ojo, Abuja

The Nigerian Civil Aviation Authority (NCAA) has invited all domestic airlines to a crucial meeting scheduled for Wednesday, September 10, in Abuja.

Spokesperson for the Authority, Michael Achimugu, on his verified X handle on Tuesday, September 9, said the meeting would focus on key issues affecting air travel in the country, including unruly passenger behaviour and protocols for handling such incidents.

Other issues to address are unresolved refund and compensation complaints, and the planned introduction of RFID bag tags alongside flight monitoring technology.

Additional items on the agenda include the enforcement of phone switch-off instructions during flights, improved protection for cabin crew, and measures to enhance passengers’ overall travel experience.

Achimugu added that the session would be streamed live on NCAA’s official social media platforms, X (formerly Twitter) and Facebook.

“Passengers and stakeholders are encouraged to follow updates via @NigeriaCAA,” Achimugu said.



Source: Thesun

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