3 hours ago
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The Coscharis Group has resolved to further deliver value for money to their numerous customers in all ramifications of their customer engagement.
This position came after rising from a recently held two day strategy retreat session where members of Board of Directors of all the Companies within had rigorous brain storming sessions on the various sectors where they operate within and outside Nigeria.
These sectors include Agro – Allied, Information Technology, Health, Beverages, Logistics / Leasing, Automotive, Property and Chemical & Allied with the promissory note to deliver total positive brand experience in the year 2025 and beyond.
Coscharis’ promise is to give top notch customer brand experience that will further endear all their brands represented in Nigeria to various customers across board.
Dr. Cosmas Maduka, CON ,the Chairman, Coscharis Group of Companies, while speaking at the retreat in Lagos, charged the team to continually delight all customers by going extra mile to deliver the actual value for money as the Company’s pay off line states.
He said: “in the present dispensation where all the customer demand for is excellent service and value for their hard earned money, we do not have a choice rather than to go extra mile at all times not just to win a new customer but to retain them and earn their respect to naturally become our brand ambassadors. For us to remain an institution that is timeless in relevance as our vision, we have to constantly be driven by our brand promise to deliver value for money at all times in all our engagements with our customers in all ramifications especially in the ever dynamic business environment”.
Strategic topics with global best practices as business scenarios were discussed during the strategy sessions with respected scholars as Guest Speakers.
Professor Tayo Otubanjo, the respected Professor of Marketing from Lagos Business School, Lagos, delivered an impactful lecture on ‘Strategic Product and Corporate Marketing in economically challenging times’.
While Sam Cookey Jnr, a Change Leadership Consultant gave a robust lecture on ‘Leading in turbulent times’ respectively.
The entire two day retreat was facilitated by another Scholar in person of Dr. Franklin Ngwu, an Economist, Associate Professor in Strategy, Governance and Risk Management with the Lagos Business School, (Pan – African University), Lagos.
From the robust and engaging strategy sessions, the various board members resolved to lead their various Companies to achieve the agreed strategic imperatives / actions for 2025 and beyond.
Mr. Fred Amobi, the Deputy Group Managing Director, Coscharis Group, in his closing remarks to end the retreat, charged the Managing Directors of the various Companies within the Group on the importance of ensuring that all the strategic imperatives and actions agreed during the retreat should be cascaded to their teams so that everyone will be fully aware of the focus which will make for successful implementation.
“Strategy is absolutely nothing if it is not well executed because the execution is what makes it useful and impactful. I equally charge you all on the need for team work / spirit by building every member of your team as a business manager for them to take ownership of their various units of the business and not to work in silos”, he said.
Coscharis Group remains a leading player in various key business sectors of the economy in Nigeria with a very strong master brand (Coscharis) presence that has a robust reputable portfolio representing globally respected iconic brands across all the business sectors where they play.
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