The Dangote Petroleum Refinery has announced the suspension of direct fuel collection from its facility, effective Thursday, September 18, 2025.
The development was disclosed in an official email addressed to the company’s marketing partners, signed by the Group Commercial Operations Department. According to the notice, all payments related to active Product Fulfillment Instructions (PFIs) for self-collection must be halted immediately.
The refinery emphasized that any payments made for self-collection after September 18 will not be accepted.
Advertisement
READ MORE : Lagos Govt. Suspends All Land Reclamation Projects Pending Environmental Review
“We wish to inform you that, effective 18th September 2025, Dangote Petroleum Refinery and Petrochemicals FZE has placed all self-collection gantry sales on hold until further notice,” the mail stated.
“In light of this development, we kindly request that all payments related to active PFIs for self-collection are also placed on hold until further notice. Please note that any payment made after this date will not be honoured.”
Dangote Refinery explained that the operational shift is aimed at streamlining processes and minimizing disruptions in fuel supply.
The company urged marketers and new customers to sign up for its Free Delivery Scheme, which ensures direct shipments to retail outlets across the country. The refinery stressed that the scheme remains active and offers a smooth supply chain experience.
“We encourage all active and newly onboarded customers to register for the DPRP Free Delivery Scheme, which remains fully operational and offers a seamless delivery experience to your station,” the statement added.
While apologizing for any inconvenience, the refinery noted: “We sincerely apologise for any inconvenience this may cause and appreciate your understanding as we implement this operational adjustment.”
The decision comes amid tensions between Dangote Refinery, the National Union of Petroleum and Natural Gas Workers (NUPENG), and the Depot and Petroleum Products Marketers Association of Nigeria (DAPPMAN).
According to Guardian Nigeria, NUPENG recently accused the refinery of blocking unionisation of its truck drivers despite a government-mediated agreement, while DAPPMAN criticized the mandatory Free Delivery Scheme, alleging that marketers are forced to depend on Dangote’s trucks at commercial rates.
In response, Dangote Refinery insisted that the delivery model is designed to stabilize fuel distribution and reduce costs. The company also accused some marketers of seeking unfair subsidies and engaging in fuel diversion activities.
