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HappyRobot has secured $44 million in new funding to expand its innovative platform that builds and deploys AI workers for global enterprises, bringing the next generation of automation to the backbone of global trade.
The Series B round was led by Base10 Partners, with participation from a16z, Array Ventures, YC, Samsara Ventures, Tokio Marine, WaVe-X, World Innovation Lab (WiL) and other logistics-focused funds.
This latest raise comes less than a year after the San Francisco startup closed a $15.6 million Series A round backed by a16z, YC, and Baobab Ventures. The fresh capital will be used to hire more engineers, strengthen its product, and roll out to more businesses.
HappyRobot says its digital workers can take on full operational tasks that usually slow down companies. They can handle calls, emails, chats, documents, and even negotiations, with the aim of removing the manual back-and-forth that usually eats up staff time.
“Most people don’t realise how much time and money is burned just coordinating operations and sharing information,” said Pablo Palafox, co-founder and CEO of HappyRobot. “Our goal is for an AI workforce to handle all that manual coordination and execution so people can focus on the strategic work, relationships and exceptions that really drive value.”
So far, more than 70 enterprises, including DHL, Ryder, and Werner, are using the platform. Reported results show that appointment scheduling times have been cut from a week to half an hour, collections bringing in over 100 times returns, and sales teams recording several times more output.
HappyRobot is also building new tools to keep its system in check. The AI Auditor monitors digital workers for compliance, while the AI Builder lets teams set up new workers with simple prompts. A central operating system ties it all together, giving companies one place to manage their automation.
Base10’s Co-Founder and Managing Partner, Adeyemi Ajao, commended the team, saying: “This is one of the hardest-working and technically brilliant teams I have seen in 20 years in tech. Their vision to deploy their AI workforce to manage operational tasks across the supply chain & beyond is the future for the logistics industry and workforce.”
The company was founded in 2023 by Pablo Palafox, Luis Paarup, and Javier Palafox. It started out experimenting with voice AI that could hold a natural conversation, eventually applying it to freight operations before scaling into wider enterprise use.
With new funding secured, HappyRobot plans to expand its workforce and strengthen its technology as it pushes toward its long-term goal of building a digital workforce for the real economy.