The Nigeria Immigration Service (NIS) has alerted passport applicants and the general public to expect temporary disruptions on its Passport Digital Platform as the agency undertakes scheduled system maintenance.
In a public notice shared on its official X handle on Friday, and signed by AS Akinlabi, NIS Public Relations Officer, the agency stated that the maintenance will run from 12:00 a.m. on December 12 to 6:00 a.m. on December 14, 2025 (GMT).
The NIS explained that the routine exercise is aimed at optimising system efficiency and enhancing the overall user experience.
“The Nigeria Immigration Service wishes to inform the general public that it is carrying out routine maintenance on its Passport Digital Platform to enhance system performance and overall user experience.
“During this period, users will experience temporary service interruptions, slow response times, or limited access to selected NIS Passport Services,” the notice read.
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The agency appealed for public understanding, emphasising that the upgrade is crucial for maintaining a secure and reliable digital passport environment.
“Our technical teams are working round the clock to ensure full service restoration within the stated timeframe,” it added.
For users who may require assistance during the downtime, the NIS advised reaching out to its support team via [email protected] or through its verified social media channels.
